The adapters shipped from 2003 to 2015 with Mac and certain iOS devices, in the standalone power adapter kits and included in Apple World Travel adapter kits.
Product description
AC wall plug adapters designed for use in continental Europe, Australia, New Zealand, Korea, Argentina and Brazil.
Identifying features
The adapters shipped from 2003 to 2015 with Mac and certain iOS devices, in the standalone power adapter kits and included in Apple World Travel adapter kits.
Customers can identify whether their adaptors are affected by looking at the inside slot where they attach to the adapter. Affected adapters have four or five characters or no characters displayed vertically inside the slot. Please see the attached images for further instruction.
What are the defects?
The housing may crack and potentially expose live components.
What are the hazards?
There is a risk of electric shock.
Where the product was sold
Nationally
Traders who sold this product
Apple online sales, Apple shop fronts and authorised resellers.
Supplier
Apple Inc.
What should consumers do?
Apple is asking customer to exchange affected adapters, at no charge, for a new re-designed model.
Consumer can obtain the replacement adapter through Apple stores, authorised resellers or register their details on the Apple Store website.