There is a product recall on CablePI. In some circumstances, the device may overheat causing the outer case to distort and/or melt.
Product information
Product description
CablePI is a device that detects an electrical fault known as a broken neutral and has been in use in Tasmania for almost five years.
Identifying features
Serial number ending in 13 (refer to notice attached)
What are the defects?
In some circumstances, the device may overheat causing the outer case to distort and/or melt.
What are the hazards?
The defect may cause smoke or ignite causing a fire.
Dates available for sale
1st December 2013 - 30th June 2014
Where the product was sold
Tasmania
Traders who sold this product
The device was distributed by Aurora Energy Pty Ltd ACN 082 464 622 (Tasmanian Networks Pty Ltd has now taken responsibility for CablePI (Wire Alert) devices)
Supplier
Tasmanian Networks Pty Ltd ACN 167 357 299
Supplier's web site
http://www.tasnetworks.com.au/
What should consumers do?
Consumers should immediately stop using any device with a serial number ending in 13. Tasmanian Networks Pty Ltd should be contacted on 1300 361 811 (between 9am to 5pm AEDST) to arrange the return of the device and a replacement.