Does It Comply

Recall on DKSH PVPower Branded DC Isolator

Published: 13 March 2014 Category: Industry News

The product features an internal fault, where a high resistant connection may form.

Recall on DKSH PVPower Branded DC Isolator
Product description
PV Array DC Isolator
 
Identifying features
"PVPower" part number : XPDCISO1000V32A
 
What are the defects?
The product features an internal fault, where a high resistant connection may form.
 
What are the hazards?
There is a risk that the DC Isolator may overheat and, in some cases, cause fire.
 
Dates available for sale
1st August 2012 - 30th August 2013
 
Where the product was sold
  • New South Wales
  • Queensland
  • South Australia
  • Victoria
  • Western Australia
Traders who sold this product
Sold through electrical wholesalers or direct to solar contractors and installers
 
Supplier
DKSH Australia Pty Ltd
 
Supplier's web site
 
What should consumers do?
 
Electrical Contractors/Installers/Consumers:
 
The DC Isolators are required to be replaced. For a replacement program contact DKSH by phoning 1800 006 137 (during business hours), visiting http://www.dksh.com.au/recall or emailing [email protected].
 
Wholesalers/Resellers:
 
Cease supplying PV Power DC Isolators and arrange returns by contacting 1800 006 137 or emailing [email protected]. Visit http://www.dksh.com.au/recall for further details.
 
For further information:
 
Please direct all questions concerning this recall to DKSH by phoning 1800 006 137, emailing [email protected] or visiting http://www.dksh.com.au/recall.

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